Last updated 6 June 2026

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of Reckonly, operated by Reckonly Pty Ltd (Reckonly, “we”, “us”, or “our”), available at https://reckonly.com.au(the “Service”).

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and authorised to act on behalf of the business you register. The Service is designed for Australian small businesses and bookkeeping workflows involving GST-aware receipt capture.

2. Your account

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly through the Service if you suspect unauthorised access.

3. Acceptable use

You agree not to:

use the Service for unlawful, fraudulent, or misleading purposes;
upload malware, unlawful content, or material you do not have rights to use;
attempt to probe, scan, or test the vulnerability of our systems;
interfere with or disrupt the Service or other users;
reverse engineer or copy the Service except as permitted by law;
resell or sublicense the Service without our written consent.

4. Receipts, OCR, and your data

You retain ownership of content you upload. You grant us a limited licence to host, process, and display that content solely to provide the Service, including automated text extraction (OCR) and syncing to connected accounting software.

OCR and automated field extraction may contain errors. You are responsible for reviewing and confirming receipt data before relying on it for tax, BAS, or accounting purposes. Reckonly does not provide tax, legal, or accounting advice.

5. Integrations and third-party services

Connecting Zoho Books, Xero, MYOB, or other providers is optional and subject to those providers' own terms. We are not responsible for third-party outages, API changes, or data handling outside our control. Pushed records are created as drafts in your accounting system unless otherwise stated in-product.

6. Plans, billing, and limits

Paid plans, usage limits, and pricing are described on our website and in-app billing pages. Fees are quoted in Australian dollars unless stated otherwise. Subscriptions renew according to the billing cycle you select until cancelled. Refund treatment follows applicable consumer law and our published billing policy.

7. Availability and changes

We aim for reliable uptime but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice where practicable. We may update these Terms by posting a revised version; material changes will be communicated where required.

8. Intellectual property

The Service, including software, branding, and documentation, is owned by us or our licensors and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or underlying technology except as needed to use the Service.

9. Disclaimer

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis. We disclaim all warranties not expressly stated, including implied warranties of merchantability, fitness for a purpose, and non-infringement. We do not warrant that OCR results, reports, or integrations will be error-free or meet your specific compliance requirements.

10. Limitation of liability

To the maximum extent permitted by Australia law, our total liability arising from or related to the Service is limited to the greater of (a) amounts you paid us in the 12 months before the claim, or (b) AUD $100. We are not liable for indirect, consequential, special, or punitive damages, or loss of profits, data, goodwill, or business opportunity, except where liability cannot be excluded by law (including under the Australian Consumer Law).

11. Indemnity

You agree to indemnify us against claims arising from your misuse of the Service, violation of these Terms, or infringement of third-party rights through content you upload, except to the extent caused by our negligence or breach.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create security risk, or fail to pay applicable fees. Provisions that by nature should survive termination will continue to apply.

13. Governing law

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of courts in that region, subject to mandatory consumer protections that apply where you are located.

14. Contact

Questions about these Terms may be directed to Reckonly Pty Ltd via the support options available on https://reckonly.com.au.